• Our collection from insurance companies is 100% and A/R denial is >1%.
• By outsourcing billing and management services to CMM, you do not have to worry about billing staff as we are responsible for hiring, training, and supervising of employees. Our services will allow you to free up your office space and eliminate the need for billing software, thus alleviating stress, and giving your staff more time to devote to patient care and day-to-day activities.
• Our 20 years of experience allow us to improve your collections, no matter the size or specialty of your practice. Aside from billing services, CMM also provides complete credentialing and recredentialing services with a variety of insurance companies. We can help set up new practices and obtain NPI numbers and tax IDs if needed etc.
• Cosmos Medical Management is your end-to-end virtual medical billing, coding,  credentialing, and management solution.

There are several ways to do this. We can download the patient’s demographics and superbills from your office if you give CMM remote access. Alternatively, you can email or fax the information to CMM via our secure eFax service.

All claims are initially filed electronically or on paper. if the carrier does not accept electronic claims. Claims that require medical documentation are faxed, emailed, mailed, or uploaded to the insurance website. Claims billed to secondary carriers are faxed, mailed, or billed electronically with primary insurance EOB.

• We run reports regularly and use several steps to make sure all claims are paid in a timely manner.
• We work on each claim until it has been paid or a reasonable denial for nonpayment has been given.
• If a claim is not paid in a timely manner, our professional staff either calls or checks its status online and follows up rigorously until its settled.
• If a claim is denied and we are not satisfied, then we appeal the decision and work that claim until a satisfactory decision is rendered.

• Most insurance companies make EOBs available electronically, which can be downloaded in our software through our clearing house or from the insurance carrier’s website.
• If your office receives EOBs and checks from insurance companies and patients, the payment will be deposited by your office staff, and EOBs and copies of the payment will be faxed to CMM.

• All payments from insurance carriers and patients are sent directly to you by mail or through Electronic Funds Transfer (EFT). You can choose whether payments and EOBs are remitted to your post office box, bank lockbox, or physical address.
• If you choose to use a lockbox, EOBs are mailed to your bank where all the checks are scanned and deposited and made available through the online banking system. If you use a PO box or physical address, EOBs and checks are mailed to the payment mailing address.

• CMM pursues delinquent health insurance claims and patient accounts professionally and courteously.
• Our procedure is to send three statements to patients with follow-up phone calls.
• We offer several payment plans until the account is paid in full.
• We also provide mutually agreed upon discounts if the patient agrees to send a full payment.
• Payment through credit card is offered to the patient.
• If the patient does not respond after three statements and phone calls, then the account is sent to a collection agency upon your approval.

• We can meet with local physicians and selected staff upon request. For long distance clients, we can arrange a phone call or Zoom meeting to discuss any questions.
• We provide extensive, self-explanatory reports at the beginning of every month and can create customized reports upon request. We also provide annual comparative reports for up to the past three years of charges, collections, and outstanding balances to show the trend of your practice.

CMM is a HIPAA-compliant billing and management company. We follow secure data protection policies, and our data is securely backed up multiple times every day.

The staff at CMM answers all billing-related phone calls and questions. A toll-free number will be provided on all claims and patient statements.

• CMM does not get paid unless you get paid.
• Our fees are percentage-based and proportional to your receipts.
• The percentage charged is based on many factors, including specialty, practice size, and customized services offered.
• There is a one-time, nonrefundable setup fee for new and established practices.
• Credentialing services can be provided on an hourly basis or per project.

Please contact CMM for more information.

Your contract with CMM is nonbinding and can be cancelled with 90 days’ prior notice and a written agreement from each party.

We will send you a service contract to review and sign. We can start entering your data as soon as the agreement is signed, and the appropriate information is available. For more information please submit through our contact form or schedule a free consultation