We collect outstanding receivables from patients courteously but effectively. We offer several payment options to patients, and the payment plans can be discussed prior to being offered. We answer all patient billing questions professionally and efficiently and help patients understand exactly what is going on with their account. As a result, provider’s offices don’t have to spend their valuable time on the phone with patients, answering their questions.

Creation and mailing of patient statements

• Every patient receives three monthly statements, giving them enough time to communicate with CMM and pay their balance.
• Patients without insurance receive their statements as soon as the data is entered.
• Patients with insurance receive their statement, if any balance remains, after the payment from the insurance is posted.
• If a patient does not respond, their account is sent to a collection company upon the provider’s approval.